Regulatory, Compliance and Operational Support Services

Conducting either one-off, or annual, FSA Compliance Audits. These are comprehensive work stream based and include a written report, action points and recommendations. Our FRAMe methodology is a tool which aids consistency of approach and deliverable output from any number of individuals working within an audit.

Monitoring and interpretation of FSA developments and their impact upon a client's business
Ad-hoc day-to-day operational advice
Appointed Representative audits/assessment and advice
Assistance with applications - new or amended
Assistance with regulatory reporting
Assistance with preparation for ARROW or Thematic visits

Provincial Broker or Network self-help plus remote support

Review of existing programmes and Gap Analysis
Design and implementation of RM and BC plans
Production of RM and BC policies
BCM up to BS25999 standard

Application management and advice
London Market procedures and systems advice

Reconciliation of IBA ledgers
Resolving un-matched cash, funding, processing issues etc
Credit control activities, market settlements etc
Fully interactive diagnostic reporting and M.I. production

Coverholder audit and review
Broker or distribution network audits on behalf of the carrier
Underwriting Manager audits on behalf of the Carrier
Compliance audits and regulatory advice
Credit Control support
Solicitor management, operations and work-in-progress

Production from scratch
Update existing
Underwriting Manager audits on behalf of the Carrier
Review for Compliance or Best Practice

Procedural review and report
Audit against IAIS core standards and principles
Assistance with regulated firms' assessments
Targeted at non-UK Regulators, especially in developmental regime

Pre M&A, for acquirer or vendor
Operational health check

Post Deal New Teams
Departmental Mergers

Financial Review
Case Risk Assessment
WIP Case Quality
Claims Conduct
Procedures, Controls and Compliance
Management and Workflow

• Regulatory Advice and Support
• Lloyd's Broker Accreditation
• Broker Operational Support services
• Insurer Audit Services
• Procedures Manual Writing/review
• Risk Management and Business Continuity
• Advisory & Support Services for Regulators
• Operational Due Diligence
• Business Integration
• Solicitor Management, Operations and Work in Progress review